1) tell friend you’ll fix their laptop
2) realize that said laptop is an old version of mac
3) realize that aforesaid laptop is in a language you barely speak and a character set where 5 year olds know much more than you. (japanese)
4) some keys are “proper” (i.e. control is where it should be, but some [apple key] aren’t!)
h — i’ve wiped your ibook. i’m trying now to desperately change the language to english. aaah!!!! i really hope that’s what you wanted.